1st / 2nd Line IT Support Engineer (Remote Cape Town Based)
IT Support R18,000 / month Full-time, Permanent
About Our Client
Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a strong emphasis on relationship-building, they provide tailored support to clients ranging from small startups to established teams of up to 50 employees. Their culture thrives on collaboration, innovation, and genuine care for client success.
The Role : 1st / 2nd Line IT Support Engineer
This remote role is perfect for an experienced and resourceful IT Support Engineer looking to join a dynamic team that operates during standard UK business hours. The main purpose of the role is to deliver timely, effective, and friendly support to clients across various IT systems and platforms, ensuring minimal downtime and maximum customer satisfaction.
Key Responsibilities
Promptly log incidents and service requests through the helpdesk system via phone or email.
About You
Windows Desktop OS troubleshooting.
Desirable Skills :
It Support • Cape Town, Western Cape, South Africa