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Front and Back Office Supervisor (Cross Border & Online Returns)

Front and Back Office Supervisor (Cross Border & Online Returns)

JD GroupZA
13 days ago
Job description

Job title : Front and Back Office Supervisor (Cross Border & Online Returns)

Job Location : Gauteng,

Deadline : October 13, 2025

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Qualifications :

  • Grade 12 Matric qualification
  • Minimum of three years of proven experience in Retail Management.
  • Professional Expertise :

  • In-depth understanding of supply chain logistics and ERP systems (SAP or equivalent)
  • Knowledge of Pepkor Lifestyle Retail processes and policies
  • Experience with returns management, stock control, and inventory systems
  • What will you be doing?

  • Cross-Border Returns & Logistics :   Manage the end-to-end returns process, with a focus on international and regional logistics.
  • Inventory & Stock Control :   Oversee stock control, inventory accuracy, and quality inspection processes.
  • ERP System Management :   Use SAP or similar ERP systems to manage returns and supply chain data effectively.
  • Supplier Relations :   Build and maintain strong relationships with suppliers and service providers.
  • Returns & Credit Policy Management :   Ensure compliance with returns procedures and manage credit authorizations in line with company policies.
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    Front Office Supervisor • ZA

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