We are seeking a professional Debtors Clerk to join our Finance team and ensure that all accounts receivable operations are accurate, timely, and guest-focused. The successful candidate will manage debtor accounts, liaise with clients, and support the financial integrity of the hotel while fostering excellent relationships with guests, corporate clients, and internal departments.
Critical Criteria (Requirements)
- Matric certificate (Grade 12); finance qualification or diploma advantageous
- Minimum 23 years experience in debtors / accounts receivable, with hotel industry experience essential
- Proficiency in Opera PMS (essential)
- Strong Excel and financial reconciliation skills
- Excellent interpersonal, negotiation, and problem-solving abilities
- Professional, detail-oriented, and deadline-driven
- South African citizen with a valid ID
Key Competencies
ð¹ Numerical Accuracy High attention to detail and precision in financial records
ð¹ Communication & Negotiation Ability to handle debtor queries and collections diplomatically
ð¹ Accountability Takes ownership of the debtors ledger and ensures timely resolution of issues
ð¹ Team Collaboration Works seamlessly with finance and operational teams
ð¹ Integrity & Professionalism Maintains confidentiality and upholds financial ethics
Duties & Responsibilities
Maintain accurate debtor accounts, ensuring timely invoicing and follow-up on outstanding balancesLiaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queriesPrepare debtor reconciliations, allocate payments, and generate age analysis reports for reviewImplement credit policies, monitor account limits, and escalate overdue accounts per hotel proceduresCollaborate with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other servicesSupport internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standardsProvide regular reports on debtor status, overdue accounts, and trends to Finance leadershipUphold the hotels values of Teamwork, Respect, Innovation, Accountability, Passion, and IntegrityPackage on Offer
Basic salary (TBA)50 / 50 contribution to provident fundCompany contribution to medical aidImportant Application Notes
Must hold a valid South African IDOnly candidates with relevant hotel debtors / accounts receivable experience will be shortlistedEnsure your CV is 100% updatedAll applicants will attend a virtual introduction interviewRecruitment aligns with the companys Employment Equity PlanAbout The President Hotel
The President Hotel is on a journey to be considered a true luxury destination.
Our purpose : to create and inspire memorable experiences.
Our vision : to become Cape Towns most loved hotel.
Set in the heart of Bantry Bay, between Cape Towns vibrant city life and the Atlantic Ocean, The President Hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.