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Live Support Consultant (Customer Support Consultant)
OzowCape Town, ZA18 days ago
Job descriptionGrade 12 (Matric) or relevant equivalent Available to work 24 / 7 Shifts Knowledge of the Payments Landscape in South Africa 3+ Years customer experience within an international support center 2+ Years working in an Omni-Channel environment, supporting : Voice, email, Chat, WhatsApp 2+ Years working in a Card Payment environment is advantageous to have Intermediate computer Literacy Excellent written and verbal communication skills Previous experience working on Salesforce (Advantageous) Customer Service jobs
Job title : Live Support Consultant (Customer Support Consultant)
Job Location : Western Cape, Cape Town
Deadline : October 10, 2025
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- As a Live Support Consultant at Ozow, you'll be the frontline of our customer service, ensuring a top-notch experience. You'll resolve issues, provide accurate information, and foster strong relationships.
- Our team is collaborative and customer-focused. Your impact will directly contribute to our success. At Ozow, we believe in career growth. Your performance will lead to opportunities to develop your skills and advance your career.
- If you're a passionate problem-solver with a customer-first mindset, we invite you to join our team.
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Support Consultant • Cape Town, ZA
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